• Make sure you’re connecting to a 2.4 GHz Wi-Fi network — SlimeVR trackers won’t connect to 5 GHz.
• Double-check your Wi-Fi password spelling.
• Restart your router to refresh device IP addresses.
• Keep the router in the same room during setup — Slime trackers have smaller Wi-Fi antennas.
• If problems continue, follow the firewall/network steps below:

• They are tight by design for durability.
• Start by feeding one corner of the strap through the slot, then push and wiggle it through.
• Needle-nose pliers can help, but avoid excessive force.
• Strap size guide: Short = feet, Medium = ankles & elbows, Long = thighs.

• Leave trackers resting on a stable surface, such as a table or the floor right after being switched on for about 30 seconds at the start of a playsession for them to self calibrate for that session.
• In VRChat full-body calibration: T-pose + press both triggers at session start.
• During play, double-tap the chest tracker for a quick yaw reset (no T-pose needed if gestures are enabled in SlimeVR Server).

• North America: 6–13 days with current courier service with standard postage.
• DHL Express (when active): ~7 days to most of the world, sometimes faster.
• Your tracking number will work from start to finish; in the US, you can also track with USPS.

• We can ship to most countries covered by DHL’s global network.
• Remote or unusual destinations may have higher rates — check the store’s checkout page for a live quote.
• If your country isn’t listed, contact us — we can usually add it.